Fully in Effect Since Feb 17, 2024 - Compliance Required Now

Your 8-Step Path to DSA Compliance

Complete implementation roadmap for achieving DSA compliance. From service classification to risk mitigation, this guide walks you through every requirement with practical timelines and expert guidance.

DSA Implementation Timeline

DSA has been fully operational since February 2024. Most platforms need 3-6 months for basic compliance, while VLOPs require 6-12 months for comprehensive implementation.

1-2

Weeks 1-2

Service Classification

3-10

Weeks 3-10

Content Moderation & Transparency

11-20

Weeks 11-20

Risk Assessment (VLOPs)

21+

Week 21+

Auditing & Monitoring

Risk Management & Governance Framework for DSA

Since DSA is new legislation, there's no single "DSA standard" yet. However, proven governance and risk management frameworks provide the structured foundation for platform compliance and accountability.

ENISA Guidance - EU Platform Risk Methodology

ENISA is developing specific guidance on systemic risk methodologies for online platforms. This evolving framework provides EU-specific interpretation of DSA risk requirements, especially valuable for Very Large Online Platforms conducting mandatory risk assessments.

Platform Governance & Accountability

Build systematic governance for content moderation and user protection

ISO 31000 Risk Management (Core)

Systematic risk management principles for identifying and mitigating platform-specific societal risks.

  • • Systemic risk identification and assessment methodology
  • • Democratic processes and fundamental rights impact analysis
  • • Algorithmic amplification risk evaluation
  • • Stakeholder engagement and risk communication

ISO/IEC 27001 ISMS (Foundation)

Information Security Management System providing governance backbone for platform operations.

  • • Management commitment and resource allocation
  • • Risk-based approach to platform security
  • • Continuous improvement cycle (Plan-Do-Check-Act)

COBIT 2019 Governance

Enterprise governance framework supporting DSA audit and reporting requirements.

  • • Board-level accountability for platform risks
  • • Stakeholder value optimization
  • • Performance measurement and reporting

Best for: Large platforms requiring comprehensive governance, VLOPs/VLOSEs with direct EU Commission supervision, and platforms seeking formal risk management certification.

Transparency & External Assurance

Structured reporting and independent audit frameworks

ISAE 3000 Assurance (Primary)

International standard for assurance engagements providing independent verification of DSA controls effectiveness.

  • • Independent auditor assessment of risk mitigation measures
  • • Structured assurance reporting to regulators
  • • Evidence-based control effectiveness evaluation
  • • Professional auditor qualification requirements

SOC 2 Trust Services Criteria

Service organization controls for security, availability, and integrity of platform operations.

  • • Security controls for content moderation systems
  • • Availability assurance for user reporting mechanisms
  • • Processing integrity for algorithmic systems

ISO/IEC 27701 User Transparency

Privacy management controls supporting DSA transparency obligations for user data processing.

  • • Algorithm transparency and explainability
  • • User data processing accountability
  • • Data subject rights implementation

Best for: Platforms requiring external audit validation, organizations with existing SOC 2 programs, and VLOPs needing structured assurance reporting to EU authorities.

AI & Algorithm Governance

For platforms with AI-driven recommender systems:

  • ISO/IEC 23894: AI risk management framework
  • NIST AI RMF: Trustworthy AI development and deployment
  • ISO/IEC 38500: IT governance for algorithmic decision-making

Business Continuity (VLOPs)

For large platforms with critical infrastructure needs:

  • ISO 22301: Business continuity management
  • ISO/IEC 27035: Incident response for platform disruptions
  • Crisis management: Coordinated response to systemic events
Recommended DSA toolkit: ISO 31000 + ISO/IEC 27001 + ISO/IEC 27701 + ISAE 3000/SOC 2 + ENISA guidance

Complete DSA Implementation Roadmap

Follow these 8 proven steps to achieve full DSA compliance. Each step builds on the previous one, ensuring you create a comprehensive digital governance program that protects users and meets regulatory requirements.

Step 1 Beginner

1. Determine Your Service Category

Identify which type of digital service you provide and what obligations apply

Key Actions

  • Check if you're an intermediary service (hosting, caching, mere conduit)
  • Determine if you qualify as an online platform
  • Calculate monthly active users in the EU
  • Check if you're a Very Large Online Platform (45M+ EU users)

Available Tools

Service Classifier Tool User Calculator Platform Assessment

Real Examples

Social media = online platform Cloud hosting = intermediary Search engine with 50M users = VLOP
Timeline: 1-2 weeks
Learn More
Step 2 Intermediate

2. Set Up Notice-and-Action System

Create mechanisms for users to report illegal content and for you to respond

Key Actions

  • Implement easy-to-use reporting mechanisms
  • Create clear content policies and community guidelines
  • Set up processes to review and act on reports
  • Establish appeals and counter-notification procedures

Available Tools

Reporting System Template Content Policy Builder Moderation Workflow

Real Examples

Report button on posts Automated content scanning Human review process
Timeline: 4-8 weeks
Learn More
Step 3 Intermediate

3. Implement Transparency Requirements

Provide clear information about your content moderation and recommendation systems

Key Actions

  • Create transparency reports on content moderation
  • Publish clear terms of service
  • Explain how recommendation algorithms work
  • Document content moderation decisions with statements of reasons

Available Tools

Transparency Report Generator ToS Template Algorithm Explainer

Real Examples

Monthly moderation statistics Algorithm transparency page Detailed removal notices
Timeline: 3-6 weeks
Learn More
Step 4 Advanced

4. Implement ISO 31000 Risk Assessment (VLOPs only)

Conduct systematic risk management using proven framework for societal impact assessment

Key Actions

  • Apply ISO 31000 risk management principles to identify systemic risks
  • Assess risks to fundamental rights using structured methodology
  • Evaluate democratic processes and public security impacts
  • Review algorithmic amplification effects on society and minors

Available Tools

ISO 31000 Risk Framework ENISA Risk Methodology Rights Impact Assessment

Real Examples

Disinformation spread analysis Echo chamber assessment Child safety evaluation
Timeline: 8-12 weeks
Learn More
Step 5 Advanced

5. Implement Risk Mitigation Measures (VLOPs only)

Put in place measures to address identified systemic risks

Key Actions

  • Modify recommendation systems to reduce harmful content amplification
  • Implement stronger content moderation for high-risk content
  • Add safeguards for democratic processes during elections
  • Enhance protections for minors and vulnerable users

Available Tools

Algorithm Adjustment Tools Child Safety Kit Election Protection Guide

Real Examples

Reduced amplification of disputed content Age-appropriate design Election period restrictions
Timeline: 12-24 weeks
Learn More
Step 6 Advanced

6. Implement ISAE 3000/SOC 2 Assurance (VLOPs only)

Obtain independent assurance using proven audit frameworks for controls assessment

Key Actions

  • Engage ISAE 3000 qualified auditors for assurance reporting
  • Implement SOC 2 Trust Services Criteria for security and availability
  • Provide evidence of control effectiveness for risk mitigation measures
  • Submit structured assurance reports to the European Commission

Available Tools

ISAE 3000 Framework SOC 2 Compliance Toolkit Assurance Evidence Manager

Real Examples

Annual third-party security audit Algorithm fairness review Content moderation effectiveness assessment
Timeline: 6-8 weeks
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Step 7 Advanced

7. Provide Data Access to Researchers (VLOPs only)

Grant qualified researchers access to platform data for studying systemic risks

Key Actions

  • Establish data access procedures for qualified researchers
  • Implement privacy-preserving data sharing mechanisms
  • Respond to research data requests within specified timeframes
  • Maintain records of data access and research activities

Available Tools

Researcher Portal Data Access API Privacy Protection Tools

Real Examples

Anonymized user interaction data Content recommendation datasets Moderation decision logs
Timeline: 4-6 weeks
Learn More
Step 8 Intermediate

8. Maintain Ongoing Compliance

Continuously monitor and improve your DSA compliance program

Key Actions

  • Monitor content moderation effectiveness
  • Update risk assessments regularly
  • Submit required transparency reports
  • Respond to regulatory requests and investigations

Available Tools

Compliance Dashboard Monitoring Systems Reporting Automation

Real Examples

Quarterly transparency reports Annual risk reassessment Regulatory correspondence tracking
Timeline: Ongoing
Learn More

DSA Quick Reference

Key thresholds, requirements, and penalties at a glance

Platform Categories

  • Hosting: Basic intermediary obligations
  • Platform: Enhanced content moderation
  • VLOP: 45M+ EU users, full requirements
  • Search: Including VLOSE category

Core Requirements

  • • Notice-and-action mechanisms
  • • Transparency reporting (annual)
  • • Algorithm transparency & user control
  • • Risk assessment & mitigation (VLOPs)
  • • External auditing (VLOPs)

Maximum Penalties

  • Standard: €18M or 6% revenue
  • Severe: EU market ban possible
  • • Interim measures for ongoing violations
  • • Structural remedies for systematic issues
Article Article 14 ·
View on EUR-Lex

💬 Need Help with DSA Compliance?

Platform obligations under the Digital Services Act can be nuanced. While our free tools cover the fundamentals, complex moderation policies may need expert review.